Q1. What days and times are Orbital open?
Our standard office hours are...
Monday – Thursday: 9am to 5pm
Friday: 8.30am to 4.30pm
Q2. Are there any out of hours contact?
The best way to contact us out of office hours are the below online/messaging options. Your message can then be picked ASAP when we return:
- Orbital App. https://www.orbitalservices.co.uk/benefits/app
- WhatsApp – Start the conversation on +44 7447 179477
- Email – Drop us your details to support@orbitalservices.co.uk
- SMS – Text us on 07427 913789
Q3. Which is the best way to contact Orbital?
We have multi-communication channels for you to get in touch more quickly. Contact us on any of these:
- Orbital App. https://www.orbitalservices.co.uk/benefits/app
- WhatsApp – Start the conversation on +44 7447 179477
- Email – Drop us your details to support@orbitalservices.co.uk
- SMS – Text us on 07427 913789
And of course, the good old phone number if you want to hear someone’s voice 01226 444445
Q4. I’ve been trying the phone lines but can’t get through?
We hear you, but on certain days or times in the year we get very busy with calls. Ditch the hold music and get a quicker reply on these options:
- Orbital App. https://www.orbitalservices.co.uk/benefits/app
- WhatsApp – Start the conversation on +44 7447 179477
- Email – Drop us your details to support@orbitalservices.co.uk
- SMS – Text us on 07427 913789
