Our key members of staff have experience in recruitment, call centre/customer service disciplines, NHS trust management, construction contracting and the legal/clerical arena. We have been on your side of the fence in both private and public sector settings, so we understand the ‘real-world’ view with the many pressures involved. Working to tight deadlines and being flexible is part of the culture at Orbital, meaning you can focus on getting your workforce organised without worrying about all the complexities of payroll.
Integrity is a key element of our operations and we also have the ISO 9001 standard to guide internal processes. In addition to this, we have pursued the top 5* Umbrella industry accreditations and affiliations of APSCo, TEAM, PRISM and the unique position of being audited by both the FCSA and Professional Passport.
Our operational 'CARE' ethos:
Our first Umbrella offering went live in early 2011 and since then we have adapted to the many legislation changes that have almost become customary each year, to ensure that we are offering a clear and compliant model.
An area which is our ‘bread and butter’ because this is where the foundations of Orbital started out in 2008, due to us having many years’ worth of experience within the construction recruitment and direct contracting sectors.
It became apparent to us throughout the COVID-19 crisis in 2020 that we needed something extra besides Umbrella and Joint Employment to offer a complete range of PAYE options for the contingent workforce.
This model was another variation of PAYE that we added in 2019 after it was gathering pace as an answer to the VAT problem found in the supply chain of healthcare recruiters and Umbrella providers.
We carry the most recognised compliance standards throughout our industry and we operate completely independently, so always have your best interests, discretion and safety at heart.
Our back-office staff have undergone specific training in being able to spot counterfeit documents with a trained eye besides using the help of any electronic checks as a back-up.
If this is an area where you need help, why not ask us for a second opinion?
All we need is the operatives’ details and a breakdown of their earnings, and we will pay them the same day at no extra cost. Any payments owed can be settled the following week.
This means that all workers can register their details, sign contracts, access payslips and attach documents electronically within a few simple clicks, giving you the knowledge that your temporary workers can be set up very quickly and compliantly.
Our multi-lingual staff (Romanian, Polish, Portuguese and Southern Yorkshire) are on hand to offer unlimited assistance via phone, email, SMS, WhatsApp, portal messaging and website contact us page.
As part of our employer obligations we offer a job board service that can assist the workforce when looking for their next assignment and can also assist agencies that want to advertise their latest available roles.
This approach ties in with the Good Work Plan initiative that became law in 2020. We were already doing many of the GWP requirements including itemised payslips and clarity on what deductions can come off a worker’s pay etc.
So, we welcome the extra compliance steps like Key Information Documents to guarantee that all of the contract chain now have transparency and written confirmation on each payroll engagement.
Are you a Contractor or Worker? See our Contractor Payroll options.
