2.1 This Staff Handbook sets out the main policies and procedures that you will need to be aware of while working for us. You should familiarise yourself with it and comply with it at all times. Any questions you may have with regard to its contents or what you have to do to comply with it should be referred to your line manager.
2.2 In this Staff Handbook,
(a) ‘Staff’ includes managers, officers, directors, employees, consultants, contractors, trainees, homeworkers, part-time and fixed-term employees, Umbrella employees, Umbrella workers (limb (b) workers), casual and agency staff and volunteers.
(b) ‘In-House staff’ means staff working directly in our own business, and does not include Umbrella/PEO staff.
(c) ‘Umbrella/PEO staff’ means individuals engaged and paid by us, to work (possibly via an agency) for end clients; Umbrella/PEO staff include
- Umbrella/PEO employees, and
- Umbrella/PEO workers (who are not employees, and may otherwise be called ‘limb (b) workers’), and
2.3 Save where otherwise provided, the policies and procedures set out in this Staff Handbook
(a) apply to all Staff, at all levels, and whatever type of contract they may be engaged on;
(b) apply to both In-House staff, and Umbrella/PEO staff, unless otherwise indicated;
(c) do not form part of the terms of any member of Staff’s contract; the contract terms are provided separately.
2.4. Other policies and procedures:
(b) Umbrella/PEO staff: the end client may also have policies and procedures that must be complied with; and, if there is an agency involved, the agency too may have relevant policies and procedures (eg for timesheets). If you fall into the category of Umbrella/PEO staff, it is your responsibility to find out whether there are any such policies and procedures that apply to you, and (if so) to comply with them.
2.5 Conflicts:
(a) If there is a conflict between the content of a policy and your contract, your contract will generally override the policy. If in doubt, ask for clarification.
(b) If there is a conflict between the content of an end client or agency policy, and either our own policies, or your contract, you must ask for clarification.
